Terms & Conditions


Private Sleep Coaching Services Agreement and Disclaimer                                                                 

These terms are applicable for Private Sleep Coaching Services

Our Responsibilities:
1. As agreed, Tiny Transition will provide a detailed sleep plan for your child and customized support based on the information provided by you.
2. Unless unanticipated difficulties are encountered, our communication will mainly be in the following form:

    • Unlimited Email Support – 24 hour response time, business days, although we aim for sooner.
    • 6 Scheduled Check-in in calls over a 3 week duration rom night 1 of your program. Calls are 15-20 minutes in durations and client logs need to be updated.
    • What’s App Support* {*Package appropriate}
    • Response time is not guaranteed; typical response hours are between 9 am & 4pm EST, Monday – Friday, unless extended support hours are purchased.

3. Extended Support {optional add-ons} includes support via email, scheduled check-in calls, weekend hours, bedtime coaching on night 1, and What’s App support during business hours, as outlined in the program you select to be included when purchased.

Your Responsibilities:
It is understood and agreed that:
1. You will provide Tiny Transitions with all the required information before the consultation.
2. You will notify them of any applicable changes.
3. If your child is under the care of a physician, you will seek your doctor’s approval for implementing sleep changes for your child.
4. You will follow the plan and provide feedback during update calls as described by Tiny Transitions in detail to get the desired results.
5. To be eligible for the phone & email support, you will start the program implementation within 30 calendar days of our consultation date and finish the plan within 30 calendar days of starting it. If you do not, you will forfeit the follow-up support, or you may incur additional fees as the program is re-evaluated and possibly updated. The addition of any other charges would be at the sole discretion of Tiny Transitions.


Client agrees to follow safe sleeping practices in line with SIDS recommendations
Client agrees to check with their General Practitioner / Medical Doctor to ensure that their child has no medical conditions which prevent them from safely participating in the Tiny Transitions Sleep Program.
Client agrees to disclose any medical condition to Tiny Transitions at the beginning and throughout their sleep training program.
Tiny Transitions advice is NOT intended to be a substitute for medical advice or treatment.
Always seed the advice of your doctor or another qualified health practitioner regarding any matters that may require medical attention or diagnosis, and before following the advice and using the techniques described in The Sleep Coach on call Program / Tiny Transitions Ltd Program.
Reliance on any information provided by Tiny Transitions is solely at your own risk.

We will maintain the strictest confidence concerning your family’s information. You also agree that you will not share the proprietary information that we provide to you with anyone.

Tiny Transition’s price is calculated on time spent creating the plan, consulting with you, and providing support. If for any reason you decide to cease the relationship, you will not be refunded

Disclaimer & Agreement:
The services that Tiny Transitions provides are not intended to replace or supplement any medical advice, even though its employees have been trained and certified in pediatric sleep consulting techniques. You agree that none of the advice that Tiny Transitions provides shall be considered medical advice, nor should the advice be relied upon you as medical advice. You should always seek the advice of your medical practitioner. Therefore, you should consult with your child’s physician or another healthcare professional if you have any healthcare-related questions or before embarking on a new sleep program. If a medical problem appears or persists for either your child, do not disregard or delay seeking medical advice from a personal physician or another qualified healthcare provider.

Accordingly, Tiny Transitions does not make any representations or warranties, express or implied, regarding the consulting services provided. Tiny Transitions liability (if any) is limited to the consulting fee paid by you to Tiny Transitions, and in no event will Tiny Transitions be liable to you for any other claim, losses, or damages. Reliance on any information provided by Tiny Transitions is solely at your own risk.
I understand that the services, programs, and classes offered by Tiny Transitions are voluntary. I will consult my child’s physician if I am concerned about any of the risks to me or my child’s health or well-being that may result from my participation in services with Tiny Transitions. I acknowledge that it is my responsibility to follow instructions for any service provided or purchase I make and to seek help from Tiny Transitions if I have any questions. I understand that there is no guarantee that my work with Tiny Transitions will resolve my need and appreciate my commitment and accountability involved. I knowingly and voluntarily agree to waive and release Tiny Transitions and its employees and representatives from any claims of liability or demands for compensation that I may acquire during my time working with Tiny Transitions. 

Better Sleep Guarantee – Private Sleep Coaching Services with Tiny Transitions

Tiny Transitions offers a more sleep guarantee for our private sleep coaching packages. We will extend your coaching, on-us, to continue to work with your consultant, to ensure you reach the goals that you set forth at the start of your time working with us. 

    • Complete an accurate sleep intake questionnaire.
    • Start and end dates of the program
    • Completed Private Sleep Consultation with your Sleep Consultant via Phone or Video conference
    • Proof of effort to implement the coaching program, including completion of all scheduled phone check-in calls with your Sleep Consultant.
    • Daily correspondence, in accordance with your level of coaching via email or What’s App texting support.  
    • Submit a completed digital sleep tracking log for the period of 3 weeks.
    • Tell us where you felt this program and the services provided were not a good fit for your family.

Acuerdo de servicios privados de entrenamiento del sueño y descargo de responsabilidad

Acuerdo de servicios privados de entrenamiento del sueño y descargo de responsabilidad
Estos términos se aplican a los servicios privados de entrenamiento del sueño.

Nuestras responsabilidades:

1. Según lo acordado, Tiny Transition proporcionará un plan de sueño detallado para su hijo y apoyo personalizado basado en la información proporcionada por usted.

2. A menos que surjan dificultades imprevistas, nuestra comunicación será principalmente de la siguiente forma:

Soporte ilimitado por correo electrónico: tiempo de respuesta las 24 horas, días hábiles, aunque nuestro objetivo es que sea antes.
6 Llamadas de registro programadas durante una duración de 3 semanas desde la noche 1 de su programa. Las llamadas tienen una duración de 15 a 20 minutos y los registros de clientes deben actualizarse.
What’s App Support* {*Paquete apropiado}
El tiempo de respuesta no está garantizado, el horario de respuesta típico es entre las 9 a. m. y las 4 p. m. EST, de lunes a viernes, a menos que se compre un horario de soporte extendido.
3. El soporte extendido {complementos opcionales} incluye soporte por correo electrónico, llamadas de registro programadas, horario de fin de semana, entrenamiento a la hora de acostarse la noche 1 y soporte de What’s App durante el horario comercial, como se describe en el programa que seleccione para que se incluya cuando lo compre.

Tus responsabilidades:

Queda entendido y acordado que:

1. Proporcionará a Tiny Transitions toda la información requerida antes de la consulta.

2. Les notificará de cualquier cambio aplicable.

3. Si su hijo está bajo el cuidado de un médico, buscará la aprobación de su médico para implementar cambios en el sueño de su hijo.

4. Seguirá el plan y brindará comentarios durante las llamadas de actualización como lo describe Tiny Transitions en detalle para obtener los resultados deseados.

5. Para ser elegible para el soporte telefónico y por correo electrónico, comenzará la implementación del programa dentro de los 30 días calendario posteriores a la fecha de nuestra consulta y finalizará el plan dentro de los 30 días calendario posteriores a su inicio. Si no lo hace, perderá el soporte de seguimiento o puede incurrir en tarifas adicionales a medida que el programa se reevalúe y posiblemente se actualice. La adición de cualquier otro cargo quedaría a la entera discreción de Tiny Transitions.


El cliente acepta seguir prácticas seguras para dormir de acuerdo con las recomendaciones de SIDS
El cliente acepta consultar con su médico general/médico para asegurarse de que su hijo no tenga condiciones médicas que le impidan participar de manera segura en el programa Tiny Transitions Sleep.
El cliente acepta revelar cualquier condición médica a Tiny Transitions al principio y durante todo su programa de entrenamiento del sueño.
El consejo de Tiny Transitions NO pretende ser un sustituto del consejo o tratamiento médico.
Pida siempre el consejo de su médico u otro profesional de la salud calificado con respecto a cualquier asunto que pueda requerir atención médica o diagnóstico, y antes de seguir los consejos y utilizar las técnicas descritas en el Programa The Sleep Coach on call / Programa Tiny Transitions Ltd.
La confianza en cualquier información proporcionada por Tiny Transitions es únicamente bajo su propio riesgo.

Mantendremos la más estricta confidencialidad con respecto a la información de su familia. También acepta que no compartirá con nadie la información de propiedad exclusiva que le proporcionamos.

El precio de Tiny Transition se calcula según el tiempo dedicado a crear el plan, consultar con usted y brindarle soporte. Si por cualquier motivo decides terminar la relación, no se te reembolsará.

Descargo de responsabilidad y acuerdo:
Los servicios que brinda Tiny Transitions no pretenden reemplazar ni complementar ningún consejo médico, a pesar de que sus empleados han sido capacitados y certificados en técnicas de consulta pediátrica del sueño. Usted acepta que ninguno de los consejos que brinda Tiny Transitions se considerará un consejo médico, ni se debe confiar en usted como consejo médico. Siempre debe buscar el consejo de su médico. Por lo tanto, debe consultar con el médico de su hijo u otro profesional de la salud si tiene alguna pregunta relacionada con la atención médica o antes de embarcarse en un nuevo programa de sueño. Si aparece o persiste un problema médico para cualquiera de sus hijos, no desestime ni demore la búsqueda de consejo médico de un médico personal u otro proveedor de atención médica calificado.

En consecuencia, Tiny Transitions no hace ninguna representación o garantía, expresa o implícita, con respecto a los servicios de consultoría prestados. La responsabilidad de Tiny Transitions (si la hubiere) se limita a la tarifa de consultoría pagada por usted a Tiny Transitions, y en ningún caso Tiny Transitions será responsable ante usted por cualquier otro reclamo, pérdida o daño. La confianza en cualquier información proporcionada por Tiny Transitions es únicamente bajo su propio riesgo.
Entiendo que los servicios, programas y clases ofrecidos por Tiny Transitions son voluntarios. Consultaré al médico de mi hijo si estoy preocupado por alguno de los riesgos para mi salud o el bienestar de mi hijo que pueden derivarse de mi participación en los servicios de Tiny Transitions. Reconozco que es mi responsabilidad seguir las instrucciones para cualquier servicio prestado o compra que realice y buscar ayuda de Tiny Transitions si tengo alguna pregunta. Entiendo que no hay garantía de que mi trabajo con Tiny Transitions resuelva mi necesidad y agradezco mi compromiso y responsabilidad involucrados. A sabiendas y voluntariamente acepto renunciar y liberar a Tiny Transitions y sus empleados y representantes de cualquier reclamo de responsabilidad o demanda de compensación que pueda adquirir durante mi tiempo trabajando con Tiny Transitions.                                                      

Mejor garantía de sueño: servicios privados de asesoramiento sobre el sueño con Tiny Transitions

Tiny Transitions ofrece una mayor garantía de sueño para nuestros paquetes privados de asesoramiento sobre el sueño. Extenderemos su entrenamiento, de nuestra parte, para continuar trabajando con su consultor, para garantizar que alcance las metas que estableció al comienzo de su tiempo trabajando con nosotros.

Complete un cuestionario preciso sobre la ingesta de sueño.
Fechas de inicio y finalización del programa.
Consulta privada de sueño completada con su asesor de sueño por teléfono o videoconferencia
Prueba de esfuerzo para implementar el programa de entrenamiento, incluida la finalización de todas las llamadas telefónicas de verificación programadas con su Sleep Consultant.
Correspondencia diaria, de acuerdo con su nivel de entrenamiento a través de correo electrónico o soporte de mensajes de texto de What’s App.
Envíe un registro de seguimiento del sueño digital completo por un período de 3 semanas.
Díganos dónde sintió que este programa y los servicios brindados no eran adecuados para su familia

Sleep Coach Success Lab® Agreement and Disclaimer

These terms are applicable for Coaches joining the Sleep Coach Success Lab program. 

By checking the box next to this Terms of Use, and clicking the “Purchase” button, you, the purchaser of the Sleep Coach Success Lab® outlined below (hereinafter “Client”) agree and willingly purchase entry into this coaching program, to be provided with services rendered by Courtney Zentz acting as part of Tiny Transitions, LLC. (hereinafter “Coach”), and you agree you are voluntarily entering into a legally binding Agreement with Coach, inclusive of the following terms and conditions mutually agreed upon:
For good and valuable consideration of the package price. Client has agreed to purchase the Sleep Coach Success Lab® (hereinafter “Program”). In exchange, Coach agrees to provide the services outlined in the Program Details below, and Program Outline Addendum attached hereto.
Program Outline:

Client agrees and understands that he/she is purchasing the Sleep Coach Success Lab® program which includes a 6-month, all-inclusive coaching program with one Sleep Coach Success Lab® Member Vault, One-on-One Coaching calls, Group Coaching Calls, Group Support, and Accountability Emails.
Client acknowledges that he/she has read the Program Outline Addendum and conducted any additional research necessary to feel he/she understands what is being provided in Sleep Coach Success Lab® as well as what is not included. Client agrees to be bound by the terms and conditions outlined herein, as well as the general policies and procedures that can be found in this Agreement and on Coach’s website.
Coach respects each client’s privacy, and will not reveal anything said by Client in coaching sessions without prior written consent from Client, other than in the following scenarios:
Suspected abuse to another individual or self, with your written permission, fee or contractual dispute, unintentional breach due to electronic or online communication (including but not limited to e-mail, Facebook messenger, Instagram direct messaging, WhatsApp), and phone and video recorded sessions.
This Agreement is considered a mutual non-disclosure agreement, meaning both Client and Coach agree not to disclose, reveal, or make use of any confidential information they may learn about either party during discussions, coaching sessions, calls, emails, or otherwise. Such “Confidential Information” includes, but is not limited to, financial information, coaching strategies, exercises, or other methodologies Client learns as a result of working with Coach, plans or outlines for future programs or packages, information contained in documents, or any other original work created by Coach, and any and all other intellectual property (discussed below.) Client understands and acknowledges that this information is not to be openly shared with others who have not participated in Coach’s program, and agrees not to share, copy, or distribute any documents or other proprietary information obtained through Program. Client agrees that he or she will be in violation of these Terms of Use if he or she uses any of the Content outlined as his/her own material, or repurposes and uses the Content in his/her own coaching business without express written permission of Coach. Client also understands and agrees he/she will not disclose or use any information provided to Client during coaching sessions, discussions, or otherwise.
Client and Coach agree that the responsibility to refrain from disclosing or sharing all Confidential Information learned as a result of Client working with Coach shall survive the expiration of this Agreement and Coach’s services. This means Client and Coach both agree to continue to keep Confidential Information private, even after the completion of working with Coach.
Should Client breach this provision and disclose confidential or proprietary information belonging to Coach or another participating in the Program, Client understands additional action may be taken by Coach up to and including legal action.
If any services within Program include sessions via phone, Skype, or any other form of online video or audio session, Client understands the risks and potential consequences of such sessions, including but not limited to the possibility that the transmission of information could be distorted, interrupted, or accessed by unauthorized persons. Client gives his/her informed consent to engage in phone or online video sessions as part of his/her coaching package.
Client also understands that due to the “group” nature of the Program, he/she may also obtain access to or otherwise become exposed to confidential or proprietary information belonging to other clients within the same group program via the community chat board available to all members within the membership portal. Client understands and agrees he/she will not disclose, steal, use, distribute, copy, or otherwise share or use any proprietary or confidential information belonging to another client in the group program. Client understands if he/she violates this provision, he or she may be liable to the third-party group member for infringement. Client will hold Coach harmless from any such third-party action taken against Client for such infringement or disclosure.
Coach may request Client provide a testimonial to be published on Coach’s website, or on various sales materials for this or another Program created by Coach. Client understands that he or she is not required to give any testimonial, and understands that the choice to do so is freely up to Client. There will be no ramifications or change in relationship between Coach and Client if Client refuses testimonial.
If Client accepts and provides Coach with a testimonial, Client understands the material, along with a photo of Client, will likely be published on Coach’s website or otherwise. Should Client agree to provide a testimonial, Client will agree to review and sign an additional Release, confirming same, and confirming Coach’s rights to use Client’s testimonial. No payment or additional services will be provided in return for Testimonial, and Client understands he or she is granting Coach an unlimited, irrevocable license in perpetuity to use, publish, distribute, or repurpose any information provided to Coach as part of a Testimonial.
Payment and Payment Plans
Client understands the cost of the program is seven thousand nine hundred and ninety seven dollars ($7997), which is payable up front, in full, unless a payment plan has been offered by Coach, or otherwise arranged between Coach and Client. Client agrees to render payment via Paypal, Credit Card, Cash, or Check. Client understands he/she is responsible for the full payment and agrees to pay the sum requested electronically, via Coach’s website or a designated third-party payment processor of Coach’s choosing, in full. Absent an agreement regarding a payment plan with Coach, Client must complete payment in full before becoming entitled to any products or services included within Program.
If Coach has offered a payment plan, Client agrees to abide by the rules and payments as explained on Coach’s sales page. Should Client fail to make timely payments, or if additional payments are not able to be processed, Client understands: (1) the reminder of the Program may be forfeited if payment is not made within four days of the date it is due, and (2) Client will owe a $297 late fee if he/she has not made the appropriate payment after the 15 day grace period.
Coach reserves the right to cancel or cease working with Client should he/she fail to make additional payments in accordance with the payment plan as agreed upon at the beginning of the Program. Should this occur, Client understands she is not entitled to a refund of funds already issues to Coach in exchange for work completed thus far, and it is up to the sole discretion of Coach whether Client is to have continued access to any materials made available to Client during the Program up until payments were missed.
If Client and Coach have not agreed upon a payment plan, Client understands one is not available, and agrees to provide payment in full, upfront, in the manner(s) designated on Coach’s sales page.
Refund Policy
Due to the subjective nature of the Program provided by Coach, and Coach’s inability to control Client’s availability, motivation, external forces, financial situation, or level of engagement in Program, Coach is not able to offer refunds once Client has purchased the program. If Coach is somehow unable to provide services as outlined on sales page, regardless of Client results, Coach or his/her team will be in touch regarding rescheduling, and/or discussing an alternative form of services, to fulfill obligations. If Coach is not able to reschedule, and no suitable alternative form of service is available, Client may be entitled to a partial refund, depending on the amount of work Coach and Client were able to complete. If partial services were performed, Coach and Client may come to an agreement whereby a partial refund is issued, at Coach’s discretion.
Medical Disclaimer – Not Medical or Professional Advice
The purpose and goal of Program is to provide coaching services. Program and content contained within the Program is not to be considered medical advice, and nothing within the Program is intended to provide or act as a substitute for mental health treatment. Client understands and agree that while Coach is a licensed professional counselor and have been trained and educated to provide therapy, Program offers coaching services only, separate, and apart from Coach’s professional practice.
Voluntary Participation
Client understands and agrees that he/she is voluntarily choosing to enroll in Program and is solely responsible for any outcomes or results. While Coach believes in her services and that Program is able to help many people, You acknowledge and agree that Tiny Transitions, LLC. is not responsible nor liable to Client should Client sustain any injuries, incur harm, or encounter any negative ramifications. Client agrees that he/she is fully responsible for his/her health and well-being, including participation in Program and any results therein.
Disclaimer / No Guarantees
Client understands that he or she must actively participate in the full Program in order to see results; however, results are not guaranteed. While many of Coach’s past and current clients have experienced wonderful benefits from the Program, and Coach and his/her team will act in their full capacity to ensure your success and happiness in the Program, Coach cannot guarantee results of the Program, and cannot make any representations or guarantees regarding individual results. Client will hold Coach and Program harmless if he or she does not experience the desired results.
Earnings Disclaimer: Coach also does not make any guarantees or assurances regarding a particular financial outcome based on use of Program, nor is Coach responsible for Client earnings, or any increase or decrease in finances based upon information within Program. Any information or testimonials regarding past or current clients’ participation in programs, or working with Coach contained on Website or in sales material that contain financial information are individual, and results may vary.
Client understands that all services provided by Coach in connection with the Program being purchased are provided on an “as is” basis, meaning it is without any guarantees, representations, or warranties, including but not limited to warranties relating to quality, non-infringement, fitness for a particular purpose, merchantability, or expectation or course of performance. Client is choosing to purchase this Program and work with Coach on a purely voluntary basis and does not hold Coach or Program responsible should Client become dissatisfied with any portion of the Program.
Client agrees that he/she does not have a cause of action, legal remedy, and is not entitled to a refund should he/she not achieve the results desired following completion of the program, as long as Coach delivers the Program as described in Paragraph 1 above, or similar substitutes, upon additional agreement by Coach and Client.
Client agrees to hold Coach harmless should any physical, emotional, or financial injury occur as a direct or indirect result of the Program. The content provided by Coach on his/her website and within the Program is comprised of information that has worked for Coach and other clients, and may or may not be useful to Client in his/her personal business or life. Client understands Coach cannot guarantee results from this Program, and has no expectation of a specific result that he or she holds Coach responsible for.
Waiver/Assumption of the Risk
Client understands he/she is entering into a Program for the purpose of achieving a desired health, fitness, professional, or personal goal through Coach’s Program. Client confirms he/she is entering into this Program voluntarily and of his/her own free will.
Client certifies he/she has or will be evaluated by his/her personal physician and obtain medical clearance prior to beginning any fitness, exercise, diet, health or wellness-related program with Coach. If Client elects not to obtain this medical clearance prior to beginning Program, he/she understands the potential ramifications of such actions and agrees not to hold Coach responsible for any such injuries or negative consequences.
Client understands Program may include elements of diet and exercise, which bring inherent risks of illness, injury, or other similar unanticipated consequences. Client agrees he/she is aware of and assuming these risks in order to voluntarily proceed with Coach’s Program. Should any such incidents occur, Client understands it is of no fault or responsibility of Coach, and agrees Coach is not liable.
Intellectual Property
Client agrees and understands that Coach has created numerous original, creative works in connection with the Program, and agrees that Coach maintains all copyrights and other intellectual property rights in all original or derivative content associated with or included in the Program, whether created prior to working with Client or specifically for Client, including but not limited to: documents, charts, emails, graphs, products, systems, processes, handouts, worksheets, copy for website or sales pages, and any other original work created by Coach. Client agrees she may be granted a limited right to use selected materials in the course of his or her own business, but understands that the original proprietary rights remain with Coach. Nothing in this Agreement shall constitute a transfer of ownership of any Intellectual Property from Coach to Client, nor grant any license to use the information, other than that which is expressly provided throughout the course of the Program.
Client agrees and understands he/she is not to copy, repost, alter, publish, sell, assist others in selling, manipulate, distribute, or in any way exploit any of the content or intellectual property provided by Coach or obtained through working with Coach, without Coach’s express written consent. If such behavior is discovered or suspected, Coach reserves the right to immediately end Client’s participation in the Program without refund, as well as access to any program or materials Client may have purchased, without refund, and reserve the right to prosecute any actionable infringement or misuse to the full extent of the law.
Licensee Rights: Coach’s Limited License to Client: Client understands that in purchasing the Program, she/he is gaining access to view all content and information available as part of the Program, as well as any additional information or content shared with him/her by Coach as she sees fit. Client understands this means he/she will have been granted a limited, revocable, non-transferrable license to read and use the information provided for use in his/her business and life, as instructed or allowed by Coach. As a “Licensee,” Client understands and agrees that Client will not:
Copy, edit, distribute, duplicate or steal any information or any Content obtained through Program without written permission by Coach; post, distribute, copy, steal or otherwise use any portion of the Program or its content, or information obtained via other members in the group Program without written permission by Coach, and understand that any such use may constitute infringement, which may give rise to a cause of action against Client.

Claim any content created by Coach as part of the Program or otherwise given to Client is his/her own, meaning he/she cannot claim any content created by Coach was

Client’s work, and use in his/her business as his/her own; share purchased materials, information, content with others who have not purchased them.

Client further acknowledges and understands that any such actions including but not limited to those outlined above will likely constitute infringement and/or theft of our work, and a violation of this Agreement and United States Federal laws.
Client agrees at all times to defend, fully indemnify and hold Coach and any affiliates, agents, team members or other party associated with Coach harmless from any causes of action, injury, illness, misunderstanding, damages, losses, costs, expenses incurred as a result of Client’s use of Program, as well as any third-party claims of any kind (including attorney’s fees) arising from his/her actions as a direct or indirect result of Client’s participation in Program. Should Coach be required to defend herself in any action directly or indirectly involving Client, or an action where we decide Client’s participation or assistance would benefit Coach’s defense, Client agrees to participate and provide any evidence, documents, testimony, or other information deemed useful by Coach, free of charge.
Dispute Resolution
Should a dispute arise between Coach and Client, the parties agree to attempt to resolve by good-faith negotiations and discussions. (Client agrees that failure to see results is not a basis for a “dispute” and agrees he or she does not hold Coach responsible for any specific results, or those results which have been achieved by other clients of Coach.)
If unable to reach a resolution informally, Client and Coach agree that all disputes will be submitted for Arbitration by the American Arbitration Association, to be completed in West Chester, PA within a reasonable amount of time. Client and Coach agree to participate in the arbitration process in good faith and in a manner that will effectively and efficiently resolve the dispute at hand, including the exchange of any materials, documents, or information. The decision made by the arbitrator is to be final and binding on both parties, and is not to be appealed or otherwise set aside. It is to be enforceable in any court of proper jurisdiction as a judgement of law or decree.
Applicable Law
This Agreement shall be governed by and under control of the laws of Pennsylvania regardless of conflict of law principles, and regardless of location of Client. Client understands this and agrees that the laws of Pennsylvania are to be applicable here.
This agreement is not to be altered, amended, changed, extended, or considered waived without execution of an additional addendum signed by both Client and Coach, or a party authorized to sign on behalf of either party.

Client understands, acknowledges, and agrees he/she is purchasing the Sleep Coach Success Lab.
Once Client has joined, the Program will run for a period of 6 consecutive months. During this time, Coach will provide the following products and/or services to all members within the group setting:
1. Online Resources
2. Video Content and Lessons
3. One-on-One Coaching
4. Group Coaching Calls and Group Support
5. Private Community
6. Sleep Coach Success Lab® Written Materials

Client has carefully read this Program Outline and acknowledges that he/she is aware of what is, and what is not included within this Program. Client is aware that this Program Outline includes EVERYTHING included within the Program. If Client expected additional information, products, services, or other information to be provided in this Program but does not see it here, Client understands it may not be included. Coach is under no obligation to provide anything other than what is listed above, with the exception of updated or ever-changing Bonuses offered for limited periods of time. No edits or amendments may be made to this Program Outline Addendum without express written consent of both parties.

By completing the online purchase and being charged the amount listed above, Client confirms he or she has reviewed this Program Outline, completed any and all appropriate additional research, and asked any and all necessary questions of Coach and his/her team in order to feel appropriately educated of the Program and product/service being offered. Client understands he or she will not be entitled to a refund once completing this purchase for any reason, other than as discussed above.

Independent Contractor Agreement – Tiny Transitions, LLC. 

These terms are applicable for Independent Contractors working for TIny Transitions.

This INDEPENDENT CONTRACTOR AGREEMENT (this “Agreement”) is made and entered into, effective as of (the “Effective Date”), by and between TINY TRANSITIONS CONSULTING, LLC, a Pennsylvania limited liability company (“Company”), and (“Contractor”). 


The term of this Agreement shall begin on (the “Effective Date”) and continues for a term of twenty-four months {24 months} from the effective date. This Agreement may be terminated sooner only if there is a breach of this Agreement or one of its provisions. The Contractor agrees that no additional advance notice or fees in lieu of notice are required in the event the relationship terminates on ­­­­­­­­­the last day of twenty-four months {24 months.}unless both parties agree to a contract extension. The term of this Agreement may be extended by mutual written agreement between the parties. 

Company Materials

The Company will provide the Contractor with access to the following items and information (“Company Materials”): 

  1. Access to the Tiny Transitions proprietary program, tools, templates, materials, and collaterals, for use in rendering Services (defined below) provided on behalf of the Company. 
  2. Access to the Tiny Transitions Client portal, for management of the client content and activity. 
  3. Admin Access to the Tiny Transitions Facebook page & any appropriate groups. 
  4. Weekly coaching and mentoring sessions to educate Contractor and build knowledge skill-set. 
  5. Company will provide leads to Contractor. Contractor will also be responsible for sourcing leads, all of which will be subject to the fee split.

Additional services or amendments to the services described above may be agreed upon between the parties.

Description of Contractor’s Services 

The Contractor shall take direction from Courtney Zentz (“Owner”) during the terms of the Agreement. The Contractor will receive training from the Owner regarding how to perform the Services (defined below). Additional services or amendments to the services described above may be agreed upon between the parties.

  1. Contractor will provide sleep consulting services to Clients based on the Tiny Transitions methodology, approach and in accordance with the services offered (“Services”).
    1. Company shall have no right of control over the manner of performance of the Services provided by Contractor, so long as the manner of performance is in accordance with the Company’s methodologies and approach, is consistent with this Agreement, and are performed with the highest business standards. 
    2. Contractor will determine the appropriate travel fees for in-home consultations, based on time & travel to the Client location.
    3. Contractor will determine his/her schedule and to which Clients Contractor will provide Services. 
    4. Contractor will use his/her own office supplies, including, but not limited to a phone and a computer, to provide the Services. 
    5. Contractor is not required to wear a uniform to provide the Services.  
  2. Contractor is a representative of Tiny Transitions and can represent oneself as a Certified Tiny Transitions Sleep Consultant using the name, logo or brand in collateral.
  3. Contractor can participate in vendor fairs, social media groups and outreach programs. Costs for such participation will be at the expense of the Contractor. 
    1. All leads generated from such events are that of the Contractor. 

Payment for Services.

The Company will pay a fee to the Contractor for Services provided, as outlined above. The Contractor will be paid 85% of the Net Revenue from any services provided by the Contractor, Tiny Transitions will retain 15% of Net Revenue for all business. 

A licensing fee set at the date of hire per month will be paid by the Contractor to the Owner for the duration of the agreement.

Should the Contractor book a meeting on behalf of Owner, the Contractor will be paid $100.00 commission. The Contractor will be paid upon completion of the services of the respective Client who retain the Contractor services. Net Revenue shall be defined as Gross Revenue less any approved refunds. All Client pricing and refunds must be approved by Owner. 

No other fees and /or expenses will be paid to the Contractor, unless such fees and/or expenses have been approved in advance by Owner in writing. Employment taxes shall not be deducted from payments made to Contractor; rather, the Contractor shall be solely responsible for payment of any and all taxes applicable to compensation.  


The Contractor will provide services to Clients as an independent contractor and not as an employee of the Company. 

  • The Contractor is free to provide services to other clients, so long as such other clients are not in competition with the Company and so long as there is no interference with the Contractor’s contractual obligations to the Company.
  • The Contractor has no authority to and will not exercise or hold itself out as having any authority to enter into or conclude any contract or to undertake any commitment or obligation for, in the name of or on behalf of the Company.

Confidentiality and Intellectual Property

The Contractor may have access to private, proprietary, and/or otherwise confidential information and/or trade secrets (“Confidential Information”) of the Company. Confidential Information shall mean all non-public information that constitutes, relates, or refers to the operation of the business of the Company, including Company Materials. The Contractor will not at any time or in any manner, either directly or indirectly, use for the personal benefit of the Contractor, or disclose, divulge, or communication in any manner any Confidential Information. This provision shall continue to be effective after the termination of this Agreement. 

Obligations Surviving Termination of this Agreement 

All obligations to preserve the Company’s Confidential Information, Intellectual Property and other warranties and representations set forth herein shall survive the termination of this Agreement.

No Set Work Hours

The Contractor has no set hours of work. There is no requirement that the Contractor works full time or otherwise account for work hours. 

Expenses Paid by Contractor 

The Contractor’s business and travel expenses are to be paid by the Contractor and not the Company

Ownership of Social Media Contacts

Any social media contacts, including “followers” or “friends,” that are acquired through accounts (including but not limited to email addresses, blogs. Twitter, Facebook, Instagram, YouTube, and or other social media networks.) used or created on behalf of the Company are property of the Company. Contractor is eligible to create their own social media presence as a part of Tiny Transitions, LLC. to drive engagement and following, any clients acquired through these channels will be paid as sourced from the Contractor accordingly and owned by the Contractor.  

Severability and Survival

Should any part of this agreement be held invalid or unenforceable, that portion will be construed consistent with applicable law and the remaining portions will remain in full force and effect. Tiny Transition’s rights under this Agreement will survive the termination of this agreement. 


The provisions of this Agreement shall be enforceable notwithstanding the existence of any claim or cause of action against the Company by Contractor whether based on this Agreement or otherwise.


The Contractor agrees that for a period of 24 months from the date of termination of this contract, the Contractor will not create a business entity in direct competition with Tiny Transitions, LLC. 


Contractor agrees to indemnify and hold Company harmless from and against any and all claims, causes of action or liability arising out of or pertaining to the acts or omissions of Contractor in connection with services contemplated in this Agreement. 

Governing Law, Jurisdiction. This Agreement shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania without giving effect to any choice or conflict of law provision or rule. Each party irrevocably submits to the exclusive jurisdiction and venue of the federal and state courts located in Chester County, Pennsylvania for any legal suit, action, or proceeding arising out of or based upon this Agreement or the Services provided hereunder.

IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed by their duly authorized representatives, effective as of the day and year first above written.