Sleep Steps Terms of Membership
Effective date: November 9, 2026
These Terms of Membership (“Terms”) apply to Sleep Steps®, the online baby and toddler sleep membership offered by Tiny Transitions Consulting, LLC (“Tiny Transitions,” “we,” “us”). Sleep Steps is hosted on Skool at skool.com/tinytransitions. By joining Sleep Steps, you agree to these Terms. If you do not agree, please do not join.
1. Who Can Join
Sleep Steps is for parents and caregivers who are 18 or older and are seeking sleep education for their own family. Membership is personal to you and may not be shared, transferred or resold.
2. Membership and Billing
2.1 Monthly membership. Sleep Steps is a monthly membership. The current price is shown on the Skool join page at the time you join.
2.2 Automatic renewal. Your membership renews each month automatically, and your payment method is charged on the same date each month, until you cancel.
2.3 Payment processing. Payments are processed by Skool and its payment provider. We do not receive or store your full payment card details.
2.4 Price changes. We may change the membership price. If we do, we will notify current members by email or in the community at least 30 days before the new price applies to them. You can cancel before the change takes effect.
3. Cancellation
3.1 How to cancel. You may cancel at any time from your Skool account settings under Billing. If you need help, email info@tinytransitions.com.
3.2 When cancellation takes effect. When you cancel, you will not be charged again. You keep access until the end of the billing period you have already paid for.
4. Refunds
4.1 No refunds. All membership fees are non-refundable, including partial months and months in which you did not use Sleep Steps. Cancelling stops all future charges, and you keep access through the end of the billing period you have already paid for.
4.2 Before you join. Because we do not offer refunds, we encourage you to review the Sleep Steps page, these Terms and our approach before joining, and to email support@tinytransitions.com with any questions first.
5. Existing Members From Our Previous Platform
Families who purchased Sleep Steps on our previous platform (Kajabi) may contact info@tinytransitions.com about transitioning to Sleep Steps on Skool. [Courtney: describe what former members receive, for example a free month or discounted access.]
6. What Sleep Steps Includes
Sleep Steps includes self-paced sleep lessons organized by age, weekly live Q&A calls, monthly live trainings, and a community where certified sleep consultants answer member questions on weekdays (Monday through Friday, excluding U.S. holidays). We may add, change, or remove content, calls, or features over time to improve the program.
We aim to respond to questions promptly, but we do not guarantee a specific response time. Sleep Steps is not an emergency or after-hours service.
7. Educational Information Only
7.1 Not medical advice. Sleep Steps provides general education about common sleep challenges in healthy babies and children. It is not medical advice, diagnosis, or treatment, and it does not create a healthcare provider relationship. Talk with your child’s pediatrician before making sleep changes, and especially if your child was born prematurely or has any medical, developmental, breathing, feeding, or weight concerns.
7.2 Not individualized coaching. Answers in the community and on live calls are general guidance based on the information you share. They are not a personalized sleep plan. Families who want a plan built and adjusted for their child can book private coaching separately.
7.3 Not lactation advice. Sleep changes can affect feeding and milk supply. Sleep Steps does not provide individualized lactation support. Please consult your pediatrician or a lactation professional about feeding and supply.
7.4 Safe sleep. Always follow safe sleep guidance from your pediatrician and the American Academy of Pediatrics. Nothing in Sleep Steps replaces that guidance.
7.5 Emergencies. If your child is sick, injured, or you are concerned about their health or safety, contact your pediatrician or call 911. Do not post emergencies in the community.
8. Our Approach and Your Results
Sleep Steps teaches the Tiny Transitions Method, a gentle, responsive approach that does not use cry-it-out (extinction) methods. Every child is different, and results vary based on age, temperament, health, consistency, and family circumstances. We do not guarantee any specific outcome, such as a child sleeping through the night by a certain date. You are responsible for deciding which guidance is right for your family.
9. Community Guidelines
Sleep Steps is a supportive space for tired parents. By participating, you agree to:
- Be kind and respectful. No judgment of other families’ feeding, sleep or parenting choices.
- Keep what other members share inside the community. Do not screenshot, copy or repost other members’ posts, names or photos outside Sleep Steps.
- Share only what you are comfortable having other members see. Avoid posting your full name, address, or identifying details about your child, and think carefully before posting photos of your children.
- Do not sell, advertise or recruit for other products, services or programs.
- Not post content that is harassing, hateful, sexually explicit, unsafe or illegal.
- Not give medical advice to other members.
We may edit or remove posts, and suspend or remove members who do not follow these guidelines.
10. Live Calls and Recordings
Weekly Q&A calls and monthly trainings are recorded and may be shared with Sleep Steps members in the classroom. If you join a live call, your name, voice, video (if your camera is on), and questions may appear in the recording. You can participate with your camera off, use only your first name, or submit questions in advance if you prefer not to appear. We will not use your image or voice in public marketing without your separate written permission.
11. Privacy and Confidentiality
11.1 What other members can see. Your posts, comments, and profile are visible to other Sleep Steps members. Our team keeps the information you share with us confidential, but we cannot control what other members do with content you post in the community.
11.2 How we use your information. We use your information to run Sleep Steps, respond to your questions, and send you membership-related communications, as described in our Privacy Policy at tinytransitions.com/privacy. Skool collects and processes information as described in Skool’s own privacy policy.
11.3 Communications. By joining, you agree to receive membership emails and community notifications. You can manage notifications in your Skool settings.
12. Our Content and Trademarks
12.1 Ownership. All Sleep Steps lessons, videos, recordings, guides, graphics, and other materials (“Content”) belong to Tiny Transitions or its licensors and are protected by copyright and other laws.
12.2 Your license. While your membership is active, we grant you a limited, personal, non-transferable license to view and use the Content for your own family. You may not copy, download (except where we provide a download), record, share, resell, publish or use the Content for any commercial purpose without our written permission.
12.3 Trademarks. Tiny Transitions, the Tiny Transitions Method and related names and logos are trademarks of Tiny Transitions Consulting, LLC and may not be used without our written permission.
12.4 Your posts. You keep ownership of what you post. By posting, you give us permission to display your posts within Sleep Steps and to use anonymized questions (with names and identifying details removed) to create future educational content.
12.5 Copyright concerns. If you believe something in Sleep Steps infringes your copyright, email support@tinytransitions.com with a description of the work and where it appears.
13. Sleep Professionals
Sleep Steps is for families, not for professional training. Current or aspiring sleep consultants, sleep coaches, and other sleep professionals may not join Sleep Steps or use its Content to train others, build their own programs, or serve clients, unless we give written permission in advance (for example, as part of our Certification and Mentorship Program). We may cancel memberships that violate this section and pursue the remedies available to us under the law.
14. Skool Platform
Sleep Steps is hosted on Skool, a third-party platform. Your use of Skool is also subject to Skool’s own terms of service and privacy policy. We are not responsible for Skool outages, technical problems, or changes Skool makes to its platform, but we will make reasonable efforts to keep Sleep Steps available. If we move Sleep Steps to a different platform in the future, we will notify members in advance.
15. Ending Your Membership
We may suspend or end your membership if you violate these Terms, misuse the community, or put other members at risk. If we end your membership for reasons other than a violation of these Terms, we will refund the unused portion of your current billing period.
16. Disclaimer of Warranties
Sleep Steps and its Content are provided “as is” and “as available.” To the fullest extent allowed by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that Sleep Steps will be uninterrupted or error-free, or that any particular result will be achieved. Some jurisdictions do not allow these exclusions, so some may not apply to you.
17. Limitation of Liability
To the fullest extent allowed by law, Tiny Transitions and its owners, employees, consultants and contractors will not be liable for any indirect, incidental, special, consequential or punitive damages arising from your membership or use of Sleep Steps.
18. Indemnification
You agree to indemnify and hold harmless Tiny Transitions and its owners, employees, consultants and contractors from claims, damages and expenses, including reasonable attorneys’ fees, arising from your violation of these Terms, your violation of anyone else’s rights, or content you post in the community.
19. Governing Law
These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law principles. Any dispute will be resolved in the state or federal courts located in Chester County, Pennsylvania, and you consent to their jurisdiction. If any part of these Terms is found unenforceable, the rest remains in effect.
20. Changes to These Terms
We may update these Terms from time to time. We will post the updated Terms with a new effective date and notify current members of material changes by email or in the community. If you continue your membership after changes take effect, you accept the updated Terms. If you do not agree, you may cancel.
21. Entire Agreement
These Terms, together with our Privacy Policy and Skool’s terms, are the entire agreement between you and Tiny Transitions about Sleep Steps. If you also purchase private coaching or another service, that service’s own agreement governs it.
22. Contact Us
Tiny Transitions Consulting, LLC
West Chester, Pennsylvania
Email: info@tinytransitions.com
Phone: 610-314-7437